Roof Emergency? Don't Wait
If water is coming through your ceiling right now, don't spend the next hour reading roofing websites. Pick up the phone — we'll talk you through what to do straight away and get someone out to you fast.
What Counts as a Roofing Emergency?
- Water actively coming in — dripping ceilings, wet light fittings, spreading damp patches during rain
- Storm-lifted tiles or felt — wind has peeled back part of the roof and the next shower will come straight in
- Slates or tiles hanging loose — anything that could fall onto a street, garden or neighbour's property needs dealing with immediately
- A flat roof split open — felt or membrane torn, blistered and burst (see flat roofing)
- Chimney damage after high winds — loose pots, dropped debris or a moving stack (see chimney repairs)
First Job: Make It Safe and Watertight
An emergency visit isn't about doing the whole job at midnight in the rain. It's about stopping the damage spreading. We'll make the roof safe and watertight — a secure temporary covering, or a fast permanent repair where conditions allow — so the water stops and you can sleep.
Then, in daylight and without the drama, we'll give you a written quote for the permanent fix. No pressure and no obligation — once the roof is watertight, you've got time to decide, and you're free to get other quotes. Most follow-up work is a straightforward roof repair rather than anything bigger.
While You Wait for Us
- Put buckets or pans under drips and move furniture, electricals and anything precious out of the way
- If a ceiling bubble is bulging with water, punch a small hole in it with a screwdriver and let the water drain into a bucket — it saves the whole ceiling coming down at once
- Keep everyone out of rooms where the ceiling is sagging
- Whatever you do, don't climb on the roof — wet tiles in the wind aren't worth it
Help With Insurance Claims
Storm damage is often covered by buildings insurance. We photograph everything — the damage, the temporary work and the finished repair — and provide written reports and quotes your insurer can use. It takes most of the back-and-forth out of the claim.
Seven Days a Week, All of Tower Hamlets
We cover the whole borough — E1, E2, E3 and E14, from Whitechapel and Bethnal Green out to Bow, Poplar and the Isle of Dogs — plus the surrounding East London areas. There's no call-out charge, ever: you pay for work done, not for us turning up. Save the number now, before you need it: 020 4578 5836.
Emergency Roof Repair FAQs
What counts as a roofing emergency?
Water actively coming into the building — storm-stripped slates, a failed flat roof, an overflowing gutter soaking a ceiling, or loose material that could fall. If that's happening, call rather than filling in a form.
What should I do while I wait for you?
Move valuables out from under the leak, put a bucket under active drips, keep away from sagging plaster and don't touch damp electrics. And please don't climb on the roof — no leak is worth a fall.
How much does an emergency roof repair cost?
You'll get a price before we start. We quote the immediate make-safe first — getting the roof watertight — and then a separate written quote for the permanent repair, so you can see exactly what each part costs.
Will my home insurance cover storm damage?
Storm damage is often covered, but every policy is different. We photograph the damage and the repair, and give you the written report and invoice your insurer will ask for.